Effective Date: November 11, 2025

Thank you for your interest in TheLuckyOnes.casino, an online gaming and casino-related information website committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

TheLuckyOnes.casino is an online gaming and entertainment platform that provides information, promotional content, and gaming-related services to users who are 19 years of age or older (or the legal age in your jurisdiction). We comply with applicable Canadian laws and prioritize the protection of data and user privacy. If you have questions about this Privacy Policy or your personal information, please visit luckyones.com.

2. Information We Collect

To provide you with the best experience on TheLuckyOnes.casino, we may collect personal and non-personal information, including:

• Full name and basic personal details
• Date of birth (for age verification)
• Email address
• Phone number
• Residential address or location information
• Payment or transaction details where applicable
• Identification documents (for identity confirmation if needed)
• IP address and technical device information
• Browser type, version, operating system, and device type
• Web usage activity, including pages visited and session duration
• Cookies and similar tracking technologies

We use cookies to enhance user experience, personalize content, and analyze website performance. You may disable cookies in your browser settings, but doing so may limit functionality on TheLuckyOnes.casino.

3. How We Use Your Information

• To verify user identity and eligibility
• To securely process transactions or payments
• To comply with legal and regulatory requirements
• To provide customer support
• To improve website functionality and user experience
• To send newsletters, promotional offers, or updates (only with consent)
• To prevent fraud, unauthorized access, and misuse

We will never sell or rent your personal information to third parties for marketing purposes without your consent.

4. Sharing Information

• Service Providers: Payment processors, IT support, customer service agents, and similar partners acting on our behalf
• Regulatory Authorities: Where required by law, including KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance
• Business Transfers: In a merger, acquisition, or asset transfer, your data may be shared with the involved third party under confidentiality obligations

We may also disclose personal data if legally required to protect the rights, safety, or property of TheLuckyOnes.casino, its users, or others. Any third parties receiving user data must comply with strict data privacy and security standards.

5. International Data Transfers

Your information may be processed in Canada or other jurisdictions that may have different data protection laws. We take reasonable measures to ensure your data remains protected when transferred internationally.

6. Data Retention

We retain your data only as long as necessary to:

• Provide services to you
• Meet legal or regulatory obligations
• Resolve disputes
• Enforce our terms and policies

Once information is no longer required, we securely delete or anonymize it according to industry best practices.

7. Data Security

We use industry-standard security practices, including:

• Data encryption
• Secure server infrastructure
• Access control and authentication protocols
• Regular security assessments and monitoring

While we take every reasonable step to protect your data, no system can guarantee 100% security. We encourage users to maintain strong passwords and secure their devices.

8. Your Rights and Choices

As a user of TheLuckyOnes.casino, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request updates to inaccurate information
• Deletion: Request deletion of your data where legally permitted
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a structured, machine-readable copy of your information when technically feasible

To exercise your rights, contact our Privacy Team through luckyones.com. Verification of identity may be required.

9. Links to Other Websites

TheLuckyOnes.casino may contain links to external websites not controlled by us. We are not responsible for their privacy practices and recommend reviewing their privacy policies before providing personal information.

10. Age Restrictions

TheLuckyOnes.casino is intended only for users who are at least 19 years old (or the legal gambling age in your jurisdiction). We do not knowingly collect personal data from minors. If we discover such information, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically due to changes in the law, new services, or updates to our practices. Any revisions will be posted on this page with the updated effective date. We encourage users to review this policy regularly.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:
Email: [email protected]

13. Acceptance of This Privacy Policy

By using TheLuckyOnes.casino, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with these terms, please stop using our website and services.